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Refunds

Money Back Guarantee

If for any reason you are not 100% satisfied with your purchase, simply return your book with return shipping charges prepaid within 30 days of the date you received it for a full refund (see Returns below).

Returns

Returns must be sent with shipping charges prepaid to:

Epic Legacies Inc.
C/O CBN Commercial Solutions
Suite 114, 4303 – 26 St NE
Calgary, Alberta T1Y 7K2
Canada

Provided your return is received undamaged and in resaleable condition, your original purchase price will be refunded, including shipping and taxes, within 30 days of receiving your return.

If you received the book from us in a damaged condition, and wish to return it for credit or exchange it for a new book, please return it in the original packaging and enclose a letter outlining your request. If returning a book received in damaged condition, tell us what it cost for you to ship the book back to us and we will gladly reimburse you. Any book provided in exchange for a book received by you from us in damaged condition will be provided at no cost to you for the book or shipping.

No credit will be provided for books delivered from us in good condition but subsequently damaged or worn from use. Should you return such a book, you will be notified by the publisher and a shipping charge will apply if you want the damaged book returned to you.

No credit will be provided for books returned more than 30 days after receipt of the book(s) by the customer.

Order Cancellation

You may cancel your order at any time up until it has been processed for shipment to you. Provided your order has not been processed for shipping, we will refund the entire amount paid within 30 days of receiving your written notice of cancellation.

Should you cancel your order, any fan photos you have uploaded for inclusion in the book may be removed prior to publication at the discretion of the publisher.

Contact

If you have questions or require assistance, please contact us by e-mail (preferred) or hard copy mailing:

E-mail
[email protected]

Postal Mail
Epic Legacies Inc.
501, 7951 – 96 Street NW
Edmonton, Alberta T6C 4R1
Canada