Shipping Date
Epic Legacy of the Calgary Flames is scheduled to begin shipping the week of September 23, 2019. You will receive shipping confirmation by e-mail, including a tracking number for checking the progress of your order. Your patience is much appreciated. We’re confident you’ll agree the finished product will be worth the wait!
Order Processing
Orders will be processed in the order they are received to the best of our ability. Order early to receive the lowest limited edition book number available.
Book Numbering
Every book is individually numbered. Sorry, but we are not able to provide specific book numbers. We will, however, fulfill each order with the lowest numbered book(s) available at the time of processing that order.
Priority Handling
Orders paid in full at the time they’re placed qualify for priority handing. Pay in full when ordering and you will receive:
1. First orders shipped
2. Lowest limited edition book numbers available
Deposit Orders
Orders for books reserved by placing a $49 deposit per book will be shipped in the order they are received, after Priority Handling orders (above) are shipped.
Shipping Calculation
Shipping charges to anywhere in Canada or the U.S.A. are $15 per order plus $10 per book. For example, the shipping charge for one book is $25 ($15 + $10). The shipping charge for four books is $55 [$15 + (4 x $10)].
International Orders
Shipping charges for orders delivered outside of Canada and the United States of America vary widely according to the destination.
To place an order for delivery outside Canada and the United States of America, please e-mail us for a shipping quotation: [email protected]
We will contact you by e-mail with a shipping quotation and the total order amount, along with details on the method of payment. Once payment in full is received, your order will be shipped via an international small package delivery service.
Sales Tax
GST of 5.0% will be added to book sales and shipping charges.
Order Cancellation
You may cancel your order at any time up until it has been processed for shipment to you. Provided your order has not been processed for shipping, we will refund the entire amount paid within 30 days of receiving your written notice of cancellation.
Should you cancel your order, any fan photos you have uploaded for inclusion in the book may be removed prior to publication at the discretion of the publisher.
Refunds
See Refunds.
Contact
If you have questions or require assistance, please contact us by e-mail (preferred) or hard copy mailing:
E-mail:
[email protected]
Postal Mail:
Epic Legacies Inc.
501, 7951 – 96 Street NW
Edmonton, Alberta T6C 4R1
Canada